Customers Questions
I bought a code but it does not work!
The first thing to do is send us an email and tell us: the kit you want, the time at which you purchased your code, and the error message. Based on this information, or we will settle the problem directly, or we will bring you to contact the media.
HTML or xHTML?
The answer is obvious: xhtml, that's how our future browsers will take into account, even if the HTML 4.0 is a good base and will work more or less. XHTML is a rewrite of HTML which aims to allow a transition to XML. XML is a way "universal" to write the information. One could say that HTML is the ancient language for writing web pages and XML language future.
Note: prefer xhtml 1.1 to xhtml 1.0 transitional or strict, for more information: W3C.
I can resell a template?
The answer is of course not: any work deserves payment. Respect the designer is to respect his work.
I can be reimbursed for purchases of template?
Regarding micro-payment, audited to be precise, it is impossible to think of a refund.
I get a ZIP file download, once payment is made.
This is normal: download this file. Then just open it with decompression software such as: Quick Zip or 7zip (freeware).
The zip file obtained is invalid or blank.
If you get this result with WinZip, try switching to a higher version or use a free program: Quick Zip or 7zip. If it still does not work. Contact us by specifying the template concerned, the date of your purchase and the email address used.
How to change a design?
All kits are offered on KitGraphique.net modifiable one way or another:
- Or, the author offers files. PSD then you have to open them with a software image editing such as Photoshop. Once the edited file, do "save as" giving the same name as in the images used for the template.
- Well, everything is editable directly via code. In this case you just use a text editor such as Notepad + +.
The news letter will allow you to receive information via email about the latest templates, design, or the site itself. This email is sent from time to time by our team. There is no robot and we do not sell our database. In other words, there is no risk of spam.
How to list my website?
EAS Design does not give much information about the listing, but you can contact our company that provides consulting SEO or visit: JDN, and EAS Design.
Web Designers Questions
How to become an EAS Design?
To become a designer: just register and to submit your templates. If they are quality, we will validate and you will therefore be considered as a designer ;)
What are the requirements to sell a template?
- A neat graphics
- The impeccable cuts, if possible in XHTML / CSS Strict. (Strongly recommended)
- A compatible integration Internet Explorer (version 6 and 7 or higher) and Mozilla Firefox
- Images of presentation templates cared (zooms, specify whether PSD sources, whether done in XHTML / CSS, etc.).
How to appear on EAS Design?
This system allows us to differentiate kits "professional" kits "amateurs". In other words, your kit will be more careful, more likely he is to appear on the home. |
